WE’RE HERE TO HELP
Simply select a question or use the search bar to find the answers to our Frequently Asked Questions
Can I switch to Wasps Energy?
- Is Wasps Energy available in my area?
- Does Wasps Energy supply gas?
- Do I need a special meter to be with Wasps Energy?
- I’m moving into a new house, can I switch?
- I've been disconnected, can I switch?
- What happens if I need a continuous supply of energy?
- Is the tariff available to customers that have a Pre-payment meter?
Switching to Wasps Energy
- How do I switch?
- Will my power be cut off when I switch?
- Does it cost anything to switch to Wasps Energy?
- What do I do if there’s a problem with my switch?
- How long does it take to switch?
- How do I pay for my energy?
- When will I get my Wasps Energy rucksack?
- I haven’t had an email to say my rucksack is on its way and I signed up weeks ago
- I got the email to say my rucksack has been dispatched, but it’s been 14 days and I haven’t had it. What do I do?