HOW IT WORKS

When you join Wasps Energy, you won’t just get a great energy deal. You’ll also have the chance to monitor and manage how much energy you’re using. You can do this via your desktop or with our free smartphone app.

CONTROL AT YOUR FINGERTIPS

As a Wasps Energy customer, you have the power to monitor and manage how much energy you are using, anytime, anywhere.

  • Use our mobile app or your online account to track the activities that are driving your energy use
  • See how much energy you’ve used to date
  • View by days, weeks or months - anytime, anywhere
  • Compare your energy use to previous months and see your estimated energy use for future months
  • Instant updates whenever you enter a new meter reading
  • The more often you update your reading, the more accurate it will be

How do I switch

Switching to Wasps Energy is easy. Just follow these three simple steps:

Step 1

Get a quote (below) to see how much you could save.

Step 2

Sign up online or call us on 0800 048 0514* to set up your Wasps Energy account.

Step 3

Leave it to us. We’ll handle everything, including telling your current energy supplier

Get a quote

FREQUENTLY ASKED QUESTIONS

Will my power be cut off when I switch?

No, unless your current supplier disconnects you as you haven't paid them. Switching to us simply involves the transfer of information. Your equipment and energy supply will remain exactly the same.

Does it cost anything to switch to Wasps Energy?

No, you can switch to us free of charge, unless your property doesn't have an electricity and/or gas supply. If this is the case we’ll advise you of the costs in advance. Your current supplier may charge you an exit fee if you switch before the end of your contract.

What do I do if there’s a problem with my switch?

If you have any questions about your switch, just give us a call on 0800 048 0514*. Our friendly customer services team are always happy to help. Lines are open Monday to Friday 9am to 8pm.

How do I pay for my energy?

With Wasps Energy, you’ll pay by Monthly Fixed Direct Debits (MFDD), so you know where you stand when budgeting. However, you can also pay for the energy you use each month with a Monthly Variable Direct Debit (MVDD) which is available on request.

MOVING HOUSE?

Take Wasps Energy with you. Just tell us your new address and if there are any changes, we’ll talk you through them. Find out more or call us on 0800 048 0514*.


*Calls to 0800 numbers should be free from all mobiles and generally free from all landlines. Calls may be monitored and/or recorded for security, quality or training purposes.

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